About Us
Diamonds & Rust was founded by Janelle Bannon in 2010. We opened our brick and mortar in Beverly, Mass in the summer of 2012. Since the brick and mortar shop closed in 2015 and evolved into something more focused on what WE love. New England! coastal towns, classic style, utilitarian goods and a love for small businesses and makers have given us a clearer vision. We offer carefully curated vintage and antique items alongside new, repurposed, and American made products.
Diamonds & Rust has a new studio / workspace / shop right here is Essex!
We are do not have traditional "Shop Hours" I am in and out all the time - dropping off fresh finds, packing shipping, and minting the online shop. Follow along on Instagram @diamondsandrustshop for days were open and pop up events.
Online store: www.diamondsandrustshop.com the Diamonds & Rust online store is open all the time.
If you are in the area please use coupon "LOCALPICKUP" at check out to avoid shipping costs. We will schedule a pick up time upon receiving your order.
What forms of payment do you accept?
We accept the major credit cards Visa, MasterCard, American Express, Discover and also direct PayPal account payments.
How secure is this store?
Diamondsandrustshop.com works to protect the security of your information during transmission by using Secure Sockets Layer (SSL) software, which encrypts the information you input. We also do not store any Credit Card information in our database or online in any way. The only information we do keep on record is your account information (consisting of your name, billing address, shipping information, and order history). We do this to make your shopping experience more convenient.
Exchange / Return Policy
Vintage items are sold "as is". All sale are final.
Please be sure to read the descriptions and view each photo carefully. Feel free to email with any other questions.
Non-vintage items can be returned / exchanged within 15 days of purchase date. Returns require an RMA#. Please email info@diamondsandrustshop.com to receive and RMA#. All shipping costs are non refundable and shipping fees returns are to be paid by the customer.
Damages/Defective Merchandise
Please inspect your order as soon as it arrives. If an item has been damaged in transit you have 48 hours to file a claim. Email info@diamondsandrustshop.com with you name, order number and brief description of the damage of the item.
When will my order arrive?
Orders are typically packed up and shipped within 5-7 business days. Orders are usually delivered within 5-12 business days.
We are however not responsible for transit time. Please keep in mind that postal Holidays, weekends, and inclement weather can/will effect delivery times.
How much does shipping cost?
Shipping is calculated by the weight of each item. All order under 5 pounds are sent Priority mail. Orders over 5 pounds will be sent UPS or FedEx.
Do you ship internationally?
If you would like to place an order and you live out side the US, please email for shipping quotes. Please note that you are responsible for paying any customs taxes or fees.
Still have questions ? Please email janelle@diamondsandrustshop.com
